WARRANTY RETURNS

All Montane products are guaranteed for their lifetime against faults in workmanship and materials – that is, the length of time any product can reasonably be expected to keep delivering the same great performance as when it was new.

FAULTS IDENTIFIED WITHIN WARRANTY

For ease and speed of processing we recommend contacting the store the item was originally purchased from first as they will have a returns procedure already set up. It will be quicker to obtain a resolution from the point of purchase.

If the item was purchased directly from montane.com, please click to complete the form below.

MONTANE LIFETIME GUARANTEE

Please note the Montane Lifetime Guarantee is only valid for the original owner of the product when purchased from a genuine Montane dealer and proof of purchase will be required.

The Montane Lifetime Guarantee does not cover accidental damage, misuse, improper care, or the natural breakdown of materials over time, however we may still be able to offer advice on how to repair this type of damage.

RETURNING YOUR WARRANTY ITEM

If you have bought your item through montane.com and have used the below form to submit your warranty claim, we will get in touch with you to further discuss your claim. If we deem your claim to be successful we will provide you with further information on how to send your item back to us. Please note for any warranty claims being sent from the US to the UK we can only cover return postage up to a value of $35, any additional postage costs will need to be covered by the sender.

MONTANE WARRANTY RETURN FORM

Complete the warranty form below if you purchased your product at Montane.com

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