Help Desk

Use the online help desk to find the answers you're looking for.

Have a question?

  • Products

    We've compiled a list of the most common questions our customers ask relating to Montane products. Read more

  • Orders

    For information on how to place, track, update or view order status. Read more

  • Returns & Exchanges

    To return your order or exchange an item follow our step by step guide. Read more

  • The Montane Warranty

    To find out about Montane Warranty and the Montane repair service. Read more

  • My Online Account

    For information on how to navigate your online account from viewing previous orders to adding a new delivery address. Read more

  • Product Aftercare

    Providing the right product aftercare will ensure optimum performance and longer product life. Read more

  • Delivery

    To find out where we ship, delivery costs and expected handling times. Read more

  • Size and Fit

    To find your perfect size and fit accross all ouf the Montne product range you can review our size and fit guide. Read more

  • Further.Forever.

    From reducing the environmental impact of the materials we use to demanding the highest ethical standards in our supply chain, our journey towards sustainability is ongoing. Read more

  • Call us
    Call us on 0800 123 4567. We’re available from Monday till Friday, 9:00 - 17:30 GMT
  • Email us
    Send us an email at We’re available from Monday till Friday, 9:00 - 17:30 GMT
  • Write to us - Customer Service Team
    3 Freeman Court, North Seaton Ind Estate, Ashington, Northumberland, NE63 0YF. Google Maps

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