If you have any questions regarding what product(s) you need please use our contact form and we'll make sure you get the advice you require.
I'm not sure what product(s) I need; can I talk to you about the different options available?
Where does Montane down come from?
Montane is deeply committed to the preservation of the environment and the humane treatment of animals. We work closely with Allied Feather & Down, a down specialist founded in 1987.
From our Autumn / Winter 2015 season onwards we were proud to become the first brand in the world to commit to Allied's Responsible Down Standard (RDS) across our entire clothing range. RDS is an all-encompassing third-party accredited industry source standard for down and is our mark to ensure that the down in our products does not come from animals that have been subjected to any unnecessary harm. With Allied RDS certified down in Montane down garments, you can be 100% sure that the fill has been sourced responsibly and ethically.
For further information on our down sourcing and Allied Feather & Down, click here.
I don't know what size to buy, do you have a size guide?
Our size guides can be found online here. If you are still not sure which size you need please contact us via our contact form.
How should I store my Montane product(s)?
Always store your Montane product(s) in a clean, dry place away from direct sunlight. If your product includes a stuff sac, ensure that you store it away unstuffed.
How should I wash my Montane product(s)?
Full care instructions can be found here.
How should I carry electronic items in my waterproof?
External pockets on all Montane waterproofs are highly water resistant but very occasionally some water ingress can occur when accessing the contents in wet or snowy conditions. We would recommend storing any electronic devices in a sealable waterproof bag inside an internal pocket. Montane cannot be held responsible for any damage to electronic or other delicate equipment.
I'm going on an expedition. Can you recommend what Montane clothing / equipment I should take?
Montane clothing and equipment has been tested in some of the harshest conditions in the world and our athletes and staff have been there with it. If you have any questions on what you might need, please use our contact form and we’ll make sure you get the advice you require. If you are going on an organised trip you should also contact the company organising the expedition as they may have their own recommendations.